Welcome to TexanWindowCleaning.com! We appreciate your interest in our services and want you to feel confident in how we handle your personal information. This privacy policy outlines in detail how we collect, use, and protect your data.

  1. Introduction

Texan Window Cleaning is a leading provider of professional window cleaning services, serving both residential and commercial clients throughout Texas. We are committed to maintaining the privacy and security of the personal information we collect.

 

  1. Data Collection

We collect the following types of personal information from our website visitors:

  • Name: We collect your name to address you personally and communicate effectively.
  • Email Address: Your email address is necessary for us to send you quotes, service confirmations, and updates.
  • Phone Number: We collect your phone number so we can contact you directly regarding your service inquiries and appointments.
  • Information Related to Service: This includes details about your property or specific services you are interested in, such as the number of windows, building size, or any special requests.

In addition to the information you provide directly, we may also collect data about your browsing behavior on our website through cookies and similar technologies. This information helps us improve our website and tailor our services to better meet your needs.

 

  1. Data Use

We use the personal information we collect for the following purposes:

  • Contact and Communication: We use your contact information to respond to your inquiries, provide quotes, schedule appointments, and communicate with you about our services.
  • Customer Support: Your information helps us provide efficient customer support and address any issues or concerns you may have.
  • Service Improvement: We may analyze your information to improve our services, website functionality, and customer experience.

We do not share your personal information with third parties outside of the United States.

 

  1. Data Rights

You have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Update/Correct: You can update or correct your personal information if it is inaccurate or incomplete.
  • Delete: You can request that we delete your personal information from our records.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time.

To exercise these rights or if you have any questions about your data, please contact us using the information provided at the end of this policy.

 

  1. Data Transfers

We do not transfer your personal information to any other entity outside of Texan Window Cleaning. Your data stays within our secure systems.

 

  1. SMS Information Collection

By submitting our website form, you consent to receive text messages and calls from us regarding your service inquiries. Standard messaging rates may apply.

 

  1. SMS Opt-In

By providing your phone number through our website form, you are consenting to receive text messages and calls from Texan Window Cleaning regarding your service inquiries. Standard messaging rates may apply. We follow strict guidelines for SMS messaging as outlined below:

 

8.1 Opt-In Consent

Before sending any SMS messages, we require your express consent. This means that you actively agree to receive SMS messages from us, either by providing your phone number through our web form explicitly stating your consent or by sending a message to our number confirming your consent. We recommend using a double opt-in process, where you confirm your consent via SMS and validate your number.

 

8.2 Opt-In Tracking

We log and track all opt-in requests to ensure compliance with regulatory guidelines. In certain cases, carriers may request proof of opt-in, including an overview of our opt-in/opt-out process.

 

8.3 Opt-Out Instructions

Every SMS message from Texan Window Cleaning includes clear opt-out instructions. You can opt-out of receiving SMS messages at any time by replying with keywords such as “STOP” or “UNSUBSCRIBE” as per CTIA guidelines. We honor all opt-out requests promptly.

 

  1. SMS Campaigns

Texan Window Cleaning strictly adheres to the guidelines set forth by RingCentral and other mobile carriers regarding SMS campaigns. We do not engage in prohibited campaigns such as loan advertisements, credit repair offers, debt collection attempts, work from home advertisements, political advertisements, or messages related to alcohol, tobacco, firearms, pharmaceuticals, or controlled substances. We also prohibit content that promotes illegal activities, adult entertainment, violence, hate speech, or deceptive behavior.

 

  1. Compliance and Enforcement

Texan Window Cleaning ensures compliance with RingCentral’s Terms of Service, Acceptable Use Policy, and SMS guidelines. Failure to comply with these policies may result in reduced message deliverability, additional registration requirements and fees, suspension, or termination of SMS services as per RingCentral’s enforcement procedures and carrier regulations.

 

  1. Updates and Review

This privacy policy, including our SMS guidelines, was last updated on May 8th, 2024. We periodically review and update our policies to ensure they align with current regulations and industry standards. We encourage you to review this policy regularly for any updates or changes.

 

Texan Window Cleaning
Phone: (972) 214-9904
Email: info@texanwindowcleaning.com